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Privacy Policy

This notice explains how ALPHAMED S.R.L., operator of the AlphaMed Clinic website, processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Italian privacy law.

1. Data controller

Data controller: ALPHAMED S.R.L.

Registered office: Via Giuseppe Zanardelli 36, 00186 Roma (RM), Italy

Privacy contact email: info@alphamedclinic.com

Phone: +39 06 68309 493

2. Data processed through the website

This website does not include contact, booking or registration forms and does not automatically collect data such as your name or email address.

While browsing, we may process only technical and usage data relating to the website, together with cookie and language preferences stored on your device.

  • Browsing and technical log data (IP address, browser type, pages visited, date and time of access)
  • Cookie and language preferences
  • Aggregated statistical data, subject to analytics consent

3. How to contact the clinic

For information, appointments or assistance you may contact us by calling the phone number shown on the website or by writing to the published email address.

If you choose to contact us by email or phone, we will process the personal data you voluntarily provide (for example your name, contact details and the content of your request) solely to reply to and manage your enquiry.

4. Purposes and legal bases

We process personal data for the following purposes:

  • Technical operation and security of the website (legal basis: legitimate interest)
  • Storage of cookie and language preferences (legal basis: consent or legitimate interest, depending on the cookie)
  • Aggregated statistical analysis of the website, subject to cookie consent (legal basis: consent)
  • Marketing and remarketing, subject to cookie consent (legal basis: consent)
  • Handling requests received by email or phone, only if you contact us directly (legal basis: pre-contractual/contractual measures and legitimate interest)
  • Administrative, accounting and tax obligations related to the clinic's activity (legal basis: legal obligation)

5. Health data

The website does not allow the submission of health-related data. Any health information may be processed only if voluntarily provided outside the website, for example during a phone call, by email or in person, in compliance with Article 9 GDPR and applicable healthcare regulations.

6. Recipients and processors

Data may be processed by authorized clinic staff and technical providers acting as processors, including:

  • Vercel Inc. (website hosting and infrastructure)
  • Neon Tech Inc. (serverless database in the EU region for cookie consent records)
  • Google Ireland Limited (Google Tag Manager, Google Analytics, Google Ads, subject to consent)
  • Email, telephony or management service providers used by the clinic

7. International transfers

Some technology providers may process data outside the European Economic Area. Where this occurs, we rely on appropriate safeguards under GDPR, such as Standard Contractual Clauses or adequacy decisions.

8. Retention

We retain data for as long as necessary for the purposes for which it was collected and in compliance with applicable legal retention periods. Technical logs and analytics data are kept for limited periods consistent with statistical purposes. Cookie consent records are retained for 24 months to demonstrate proof of consent under GDPR Article 7.

9. Your rights

As a data subject, you may exercise the rights provided under Articles 15-22 GDPR:

  • Access, rectification and erasure
  • Restriction and objection to processing
  • Data portability, where applicable
  • Withdrawal of consent at any time
  • Complaint to the Italian Data Protection Authority (Garante Privacy)

10. Cookies and similar technologies

For details on cookies and consent management, please refer to our Cookie Policy. This website uses Google Consent Mode v2 to honour your preferences.

11. Updates

Last updated: 30 July 2026. The controller may update this notice to reflect legal or organizational changes.